My Account

The My Account page (Settings → My Account) covers your personal profile and sign-in security. Every role that signs in to the portal can open it.

Personal information

Edit your First Name and Last Name. A Save Changes button appears once you’ve changed something; click it to save. Your name is what teammates see in the member list and on activity across the portal.

Your email address is shown below your name but can’t be edited here. Contact support if you need to change the email on your account.

Changing your password

Password changes go through the reset flow on the sign-in page:

Two-factor authentication

Two-factor authentication adds a second step to sign-in: after your password, you enter a code sent to your phone.

• The badge at the top of the Two-Factor Authentication card shows Enabled or Not enabled.
• Click Set up two-factor authentication to enroll. You verify your phone number with a code sent by SMS.
• Once enabled, the Enrolled Authenticators list shows each authenticator and the date it was added. Use the trash icon to remove one; you confirm the removal and verify with a current code.

Recovery codes

When two-factor authentication is on, you also have single-use recovery codes for signing in if you lose your phone. The Recovery Codes row shows how many of your codes remain and warns Running low on recovery codes when three or fewer remain. Click Regenerate to create a fresh set; the new codes download automatically. Store the file somewhere safe.

Email and calendar connections

Your email and calendar connection isn’t managed on this page. To connect or reconnect the Google Workspace or Microsoft 365 account CONFIRM uses on your behalf, Admins and Recruiters go to Connect Email & Calendar. See Calendar Integration for how scheduling uses your calendar.