Glossary
An alphabetical reference. For a walkthrough of the core concepts, see Key Concepts.
Access (scoped access)
What a team member can see. Most people are Org-wide; an Admin can limit a Recruiter, Hiring Manager, or Viewer to specific jobs or groups of your organization. Shown as a chip on Settings → Team Members. See Team Members & Roles.
Application
A candidate’s connection to a specific job. A candidate can apply to (or be added to) more than one job; each application moves through its job’s pipeline independently.
Background check
A background screening ordered for a candidate from their profile and run by the screening agency CONFIRM works with. Switched on per organization. See Background Checks Overview.
Blocklist
Emails, phone numbers, names, and email domains whose applications are rejected automatically. Managed on Settings → Blocklist (Admins), or added while rejecting a candidate. See Blocklist.
Candidate
A person applying for your jobs. Candidates come in through postings, your careers page, your referral link, or manual entry, and move through each job’s pipeline.
Careers page
The public job board CONFIRM hosts for your organization. Every active job appears on it automatically. See Job Boards & Careers Page.
Company card
The one card your organization pays with for job board ads and org-paid background checks. Admins manage it on Settings → Billing & payments; Recruiters and Hiring Managers can spend against it. See Company Card & Budgets.
Dashboard
The portal’s home page, with headline numbers, items that need attention, upcoming interviews, and recent activity. See Dashboard.
Employee roster
The list of current employees that referrals are matched against, kept on Settings → Referrals (Admins). See Referrals & Employee Roster.
Fit tier
A summary of how a candidate’s screening lines up with the job: Strong fit, Moderate fit, Limited fit, Pending, or Ineligible. Ineligible reflects a process fact (such as a failed knockout or being out of range), not a judgment of fit. A review aid, not a decision.
Inbox
The unified view of SMS and email conversations with candidates. See Inbox.
Interview
A meeting between a candidate and your team, booked through a connected calendar. A job can have more than one interview round. See Scheduling Interviews.
Job
A role you’re hiring for, with its own description, screening questions, pipeline, schedule, and knowledge base. See Creating a Job.
Job Console
The per-job workspace you open from Jobs, with sections for Overview, Details, Screening, Background Checks (when turned on), Pipeline, Communications, Schedule, and Knowledge Base. See The Job Console.
Knockout criteria
Hard requirements attached to screening questions. A candidate who fails one doesn’t pass screening and goes to your team for review or is rejected, depending on the job’s pipeline. See Knockout Criteria.
Knowledge Base
Documents and information the AI agent uses to answer candidate questions on calls, kept per job and organization-wide (Settings → Knowledge Base). See Job Knowledge Base.
Metrics
The analytics page with hiring KPIs, the hiring funnel, and job performance for a chosen time range. See Metrics.
Organization
Your company’s workspace. Jobs, candidates, settings, and team members all belong to your organization.
Override Status
An action on the candidate profile that moves a candidate to any stage, including back out of Rejected. A written reason is required.
Pipeline
The ordered steps a job’s candidates move through after screening, such as reviews, interview rounds, assessments, and a background check. Each job has its own. See Pipeline Stages.
Posting
One job on one board, such as Indeed or LinkedIn. A job can have several postings. Any posting can be stopped; only postings on your own board account can be paused. See Postings Overview.
Quick filter
One-click filters under More on the Candidates page: No Phone Number, Background check ordered, Incomplete Profiles, Referrals to Assign, Pending Callbacks, and Out of Range.
Referral link
A tagged link to your careers page that you share with employees. Applicants who use it are tracked as referrals and matched to the employee they name. See Referrals & Employee Roster.
Role
What a team member can do: Admin, Recruiter, Hiring Manager, Viewer, or Calendar only. See Team Members & Roles.
Saved view
A named snapshot of your candidate-list filters that you can keep private or share with your team. See Filters & Saved Views.
Screening
The AI phone call at the heart of CONFIRM: the agent calls the candidate (or takes their call back), asks the job’s questions, applies knockouts, and records the results. Every active job screens automatically. See How Screening Works.
Screening questions
The questions the agent asks on a screening call, edited from the job’s Screening section. See Screening Questions.
Spend
The running statement of what your organization has been billed for in the current billing cycle, on Settings → Spend (Admins, when turned on). See Spend & Billing.
Talent pool
A named collection of candidates that can span jobs, kept for future roles. See Talent Pools.
Voice agent
The AI that conducts screening calls and answers candidate calls. Your CONFIRM team configures its voice and persona. See The AI Voice Agent.
Status reference
The status phases you’ll see on the Candidates page. Many candidates also show a more specific badge for their step, such as Round 2 · Scheduled or Background Check. See Status Reference for the full list.