Calendar & Email Integration

Interview booking and candidate email both run on connected Google Workspace or Microsoft 365 accounts. One sign-in covers both: email sending (Gmail or Outlook) and calendar access (Google Calendar with Meet links, or Microsoft Calendar with Teams links).

Connecting your account

Go to Settings → Connect Email & Calendar. Admins and recruiters can open this page.

Choose your provider

If you haven’t connected yet, click Connect Google Workspace or Connect Microsoft 365.

Check your card

Your account now appears under Your connection, with chips that show what it’s doing.

What the chips mean

Chip	Meaning
Active sender	Candidate email goes out from this mailbox.
Email ready	Connected for email but not the active sender.
Email off	This account isn’t sending email.
Reconnect required	The connection stopped working. The error is shown on the card.
Default host	Your organization’s default calendar for interview booking.
Calendar ready	Calendar connected and available for interviews.
Calendar off	No calendar connected on this account.

If an account has only one half connected, the card says so, for example that it sends email but interviews can’t be booked on it.

Actions on an account

Make active sender: send candidate email from this mailbox.
Remove sender: stop sending email from it. Interview scheduling on the account isn’t affected.
Make default interview calendar: make this calendar your organization’s default for interviews.
Disconnect calendar: stop using this calendar for interviews. If it’s the default, booking stops until another calendar is made the default.
Re-authorize or Reconnect: sign in again, for example after a password change.
Connect another account: add another Google or Microsoft account.

If no calendar in your organization is set as the default, your card warns that candidates can’t book and lets you use your calendar to fix it.

For admins: organization accounts

Admins also see two summary lines at the top, Candidate email sends from and Interviews book onto, and an Organization accounts list with every other teammate’s connection. Admins can manage those accounts with the same actions. Recruiters see only their own connection.

”Need admin approval” with Microsoft

Many companies require an IT administrator to approve CONFIRM once before employees can connect Microsoft 365. If you see “Need admin approval”, click Get IT admin approval link, copy the link, and send it to your IT admin. After they approve, everyone can connect without the prompt.

Teammates who only interview

People who interview candidates but don’t need the portal can still have interviews land on their calendar. Invite them from Settings → Team Members with the Calendar only role. They get an email with a link to a page with Connect Google Calendar and Connect Outlook Calendar. No portal account is needed, and CONFIRM only asks to create and manage interview events. See Team & Roles.

Choosing a calendar for a job

By default, interviews are booked on your organization’s default calendar. To host one job’s interviews on someone else’s calendar, open the job’s Schedule section in the Job Console and pick a person under Interview calendar. Only people with a connected calendar can be chosen. Bookings go to: shows the account interviews will actually land on, and warns you if that calendar needs reconnecting.

How available times are worked out

When a candidate books from a link, or you use Book now, the times offered come from:

The job’s schedule: working hours (or custom time slots), interview length, lead time, buffers, and blocked dates and holidays.
Your interviewers’ calendars. Times when a Required interviewer is busy are removed. Optional interviewers don’t block times.

See Scheduling Interviews for each setting.