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Candidates

Adding Candidates

How candidates enter CONFIRM, and how to add one yourself.

Most candidates reach CONFIRM on their own, by applying through a job board, your careers page, or a referral link. You can also add a candidate by hand. However they arrive, each candidate is attached to a job and moves through that job’s pipeline.

Add a candidate by hand

Use this when someone reaches you outside your usual channels: a walk-in, a phone inquiry, or someone you sourced yourself.

1

Open the Add a candidate page

On the Candidates page, click Add in the header.

2

Attach their résumé

Under Resume, attach a PDF or Word file (.pdf, .doc, or .docx) up to 10 MB. A résumé is required. CONFIRM reads it and fills in the first name, last name, email, phone, city, state, and ZIP it finds. It only fills fields you haven’t typed in yet, so check what it filled.

3

Complete the details

First name, Last name, Phone, and Email are required. City, state, and ZIP are optional. If the phone number can’t be dialed, the page tells you to check the area code and number of digits.

4

Pick the job

Choose the job under Job. Active, draft, paused, and filled jobs are listed.

5

Choose whether to call now

Screen by phone now is on by default. It queues the AI screening call as soon as the candidate is added. Turn it off if you don’t want CONFIRM to call this person yet.

6

Click Add candidate

CONFIRM adds the candidate and opens their profile on the Candidates page.

If the candidate already exists

CONFIRM matches people by phone number first, then by email. If the person is already in your organization, CONFIRM updates their name and contact details instead of creating a duplicate, and you’ll see Candidate updated. Their original source is kept.

If they already have an application for the job you picked, you’ll see Already applied and nothing changes.

There’s no spreadsheet import for candidates. To bring in a large group, post the job and let applicants apply through job boards or your careers page.

Applications from job boards

When a job is posted to job boards such as Indeed or LinkedIn, applicants flow into CONFIRM automatically, attached to the right job, with their résumé where the board provides one. The Source chip on each candidate shows which board they came from, and links to the exact posting when CONFIRM knows it.

See Posting to Job Boards for how to get your jobs onto boards.

Other sources

Candidates can also arrive through:

  • Your careers page or company website. Shows as Career Site or Company Website.
  • Employee referrals. Shows as Referral. If the referrer’s name doesn’t match anyone on your employee roster, the candidate appears under the Referrals to Assign quick filter so you can fix it.
  • Inbound calls. Shows as Inbound Voice. See Inbound Calls.
  • Other channels such as CareerPlug or a job fair, if your organization uses them.

You can filter the candidate list by any of these sources.

What happens next

  1. The candidate starts at Applied.
  2. CONFIRM calls them for an AI screening call. See How Screening Works.
  3. After the call, the candidate moves to the next step in the job’s pipeline, usually a review by your team.

A phone number is needed for the screening call. Candidates without one show up under the No Phone Number quick filter. When you add a phone number to their profile, CONFIRM offers to start the screening call.