The Candidate Profile

Review a candidate’s screening results, history, and conversations — and take action — from the detail view.

Click any row on the Candidates page to open the candidate’s profile in a drawer that slides out from the right. A Full profile link opens the same view as a full page.

The header shows the candidate’s name, the job they applied to, when they applied, their current stage badge, and their contact details. You can star the candidate, edit their contact info inline (email, phone, city, state), and see any talent pools they belong to.

Tabs

Overview

The screening summary at a glance:

Score and recommendation — the AI screening score with a recommendation badge (for example, Recommend or Strongly Recommend).
Tier indicator — a green/yellow/red quality signal.
Question responses — the candidate’s answers to each screening question.
Resume fit analysis — how the resume matches the job’s requirements.
Notes — your team’s notes on the candidate live here too.

Work History

The candidate’s employment record, parsed from their resume:

Employment assessment — strengths and concerns flagged from their history.
Stability score — a measure of job tenure and employment consistency.

Calls

Every screening call with the candidate, including:

Recordings you can play back.
Transcripts of the conversation.
Voicemail entries when a call went unanswered.

Messages

All SMS and email threads with the candidate, with a compose box to send new messages directly from the profile.

Timeline

A chronological log of everything that has happened: stage changes, calls, messages, interviews, and notes.

Actions

The action bar at the bottom of the profile adapts to the candidate’s current stage. The main actions:

Action	What it does
Star	Flag the candidate as a favorite (star icon next to their name).
Add to Pool	Add the candidate to a talent pool.
Send Message	Message the candidate by SMS or email from the Messages tab.
Book Interview	Send the candidate a self-scheduling booking link, or schedule an interview directly.
Advance	The green primary button moves the candidate forward. Its label matches the next step — for example Start Screening, Schedule Interview, Send Evaluation, Schedule Next Round, or Hire.
Reject	Remove the candidate from consideration. You can record the outcome — including marking that the candidate withdrew — add an optional reason, and optionally send a rejection email.
No-Show	Mark a candidate who missed their scheduled interview.
Add Notes	Record notes in the Notes section on the Overview tab. Interview stages also prompt for decision notes in the action bar.
Delete	Permanently remove the candidate and all related data (applications, calls, messages, notes). Requires confirmation and cannot be undone.
Override Status	Move the candidate to a different stage outside the normal flow. Found in the … menu (or as a primary button on closed stages). You must enter a short reason, which is kept in the candidate’s history.

Which actions appear depends on the candidate’s stage. For example, No-Show only appears when an interview is scheduled, and closed stages surface Override Status as the primary action so you can bring a candidate back into the flow.

For what each stage means and how candidates move between them, see Pipeline Stages.