Connect Email & Calendar

The Connect Email & Calendar page (Settings → Connect Email & Calendar) links your Google Workspace or Microsoft 365 account to CONFIRM. One sign-in enables both halves: candidate email is sent from your mailbox, and interviews are booked on your calendar. Admins and Recruiters can open this page; each person connects their own account.

Provider	Email	Calendar
Google Workspace	Gmail	Google Calendar, with Meet links on invites
Microsoft 365	Outlook	Microsoft Calendar, with Teams links on invites

CONFIRM asks only for what it uses: sending mail as you, and reading and writing interview events on your calendar. You can disconnect at any time.

Connecting your account

Choose a provider

Under Your connection, click Connect Google Workspace or Connect Microsoft 365.

Approve access

Check the result

You return to the page with a confirmation that candidate email and interview scheduling are ready, and your account appears as a card under Your connection.

Once you have one account connected, a Connect another account row lets you add a second Google or Microsoft account.

Microsoft 365: “Need admin approval”

Many organizations require an IT administrator to approve CONFIRM once for the whole company. If Microsoft shows Need admin approval when you connect, click Get IT admin approval link on this page and send the link to your Microsoft 365 administrator. The link expires in 7 days. After they approve, everyone in your company can connect without the prompt.

Reading an account card

Each connected account shows two chips, one for email and one for calendar:

Email chip	Meaning
Active sender	Candidate email is sent from this account.
Email ready	Email is connected, but another account is the active sender.
Reconnect required	The connection broke (for example, access was revoked or expired). The reason is shown on the card; click Reconnect.
Email off	This account isn’t set up to send candidate email.

Calendar chip	Meaning
Default host	Your organization’s default calendar for interview booking.
Calendar ready	The calendar is connected and available for interviews.
Calendar off	No calendar is connected on this account, so interviews can’t be booked on it.

When only one half of an account is connected, the card says which half is missing.

Account actions

The actions under each card are grouped by what they affect:

Make active sender: send candidate email from this account instead.
Remove sender: stop sending candidate email from this account. Interview scheduling on the account isn’t affected.
Make default interview calendar: make this calendar the organization default for interview booking.
Disconnect calendar: remove this calendar from interview scheduling. If it’s the default host, booking stops until another calendar is made the default.
Re-authorize: sign in to the provider again, for example to grant access you skipped the first time.

Removing a sender or disconnecting a calendar asks you to confirm first.

What admins see

Admins get two extra views on this page:

A summary at the top showing Candidate email sends from and Interviews book onto. If either is empty, candidate email isn’t going out or interviews can’t be booked, and the summary says so.
Organization accounts: every other workspace account connected to your organization, with the same chips and actions. Only administrators see this list.

If you’re a Recruiter and no calendar in your organization is set as the default, your own card tells you so and lets you make your calendar the default.

Each person connects their own account. Invite teammates from Settings → Team Members; team members who only need interviews on their calendar can be invited with the Calendar only role. See Team Members & Roles.

Sending Mailbox: the Sending Mailbox tab on Settings → Communications shows which mailbox candidate email leaves from. See Communication Settings.
Job boards: your own Indeed, LinkedIn, and other board accounts are connected on Settings → Job Boards, not here. See Job Boards & Careers Page.
HRIS: CONFIRM doesn’t keep a live HRIS connection. To move hired candidates into Paycom or iSolved, use the HRIS Upload report on the Reports page. See Exports.
UKG: if CONFIRM has connected your organization’s UKG account, a job’s Details section shows a card for linking the job to its open UKG requisition.

See Calendar Integration for how connected calendars are used when booking interviews.