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Metrics

Hiring Metrics shows your pipeline, how fast candidates are reached, where screening loses them, and what it saves you.

Open Metrics in the sidebar (under Analytics) to see the Hiring Metrics page: headline numbers, your hiring pipeline, when candidates are first contacted, where they drop out of screening, your busiest jobs, and cost.

Choosing a time range

The selector at the top right controls the whole page. It opens on All Time. The other options are Year to Date, Last 90 Days, Last 30 Days, Last 7 Days, This Week, and Last Week. The page header shows your organization and the period you picked.

Preview email shows the weekly summary email built from the same numbers.

Headline numbers

Four cards across the top:

CardWhat it shows
In Pipeline NowActive candidates right now, with how many are awaiting an interview and how many are in screening.
Speed to First TouchThe share of new applicants who got their first call, text, or email within 5 minutes, around the clock, plus the share of first touches sent after hours. The info icon explains how it’s measured.
Screens CompletedCompleted screening calls with an outcome. When cost data is available, it also shows your cost per screen against the industry average of $25–35.
Time SavedRecruiter hours saved and their dollar value. When available, it shows your return on investment. Hover the icon to see the calculation.

Hiring Pipeline

The Hiring Pipeline card has two views. Switch between them at the top right of the card.

Overview

A funnel of six stages, with how many candidates reached each one and a chip for how many are there now:

StageCounts
AppliedEvery application in the period.
EligibleApplied, minus candidates ruled out before screening: out of area, on your blocklist, do not contact, or refused recording.
ContactedCandidates actually reached: a screening started or a live call connected. Voicemails don’t count.
ReviewedCompleted the screening call and has an outcome recorded.
Interview ScheduledBooked an interview or reached an interview stage. Being ready to schedule doesn’t count yet.
HiredMarked as hired.

Hover a stage’s info icon for its definition. Click a stage to open those candidates in the Candidates page in a new tab.

Conversion details opens a breakdown: overall conversion from Applied to Hired, the biggest drop-off, step-by-step conversion, how many candidates confirmed their interview, screening outcomes, why candidates exited, and where candidates hang up during screening.

Job flow

Your Hiring Flow shows progress through one job’s own pipeline steps. If you have more than one job, pick it from the job selector on the card. Each step shows how many candidates moved in (or reached it) and how many are there now. Click a step to see who’s there, and open them in the Candidates page.

First touch, around the clock

A chart of when each candidate’s first call, text, or email went out, by hour of day, with business hours and after hours marked. It shows how many applicants are contacted outside office hours. The card is hidden when there isn’t enough data.

Where screening loses candidates

Shows which knockout questions candidates most often fail and where candidates hang up during the screening call. Click a question to see who. Details opens the conversion breakdown. The card is hidden when there’s nothing to show.

Top Performing Jobs and Cost & ROI

Top Performing Jobs lists your most active jobs for the period with Calls, Screens, and 1st Interviews.

Cost & ROI compares Your cost / screen with the industry average of $25–35 and shows your Return on investment. It only appears when the period has completed screenings and spend.

Work done for you

A strip at the bottom totals the period’s activity: calls, texts, emails, interviews scheduled, and the median time to contact for candidates who engaged.

For raw data instead of charts, use the Reports page.