# CONFIRM Docs ## Instructions for AI Agents - For clean Markdown of any page, append `.md` to the page URL - For section-specific indexes, append `/llms.txt` to any section URL - For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.confirm.global/_mcp/server ## Docs - [Introduction](https://docs.confirm.global/getting-started/introduction.md): What CONFIRM is, who it's for, and how to use these docs. - [Quickstart](https://docs.confirm.global/getting-started/quickstart.md): Go from a new job to your first AI-screened candidate. - [Key Concepts](https://docs.confirm.global/getting-started/key-concepts.md): The core building blocks of CONFIRM, defined. - [Navigating the Portal](https://docs.confirm.global/getting-started/navigating-the-portal.md): A tour of the sidebar and where to find each feature. - [Creating a Job](https://docs.confirm.global/jobs/creating-a-job.md): Set up a new role in five steps, from job details through activation. - [Managing Jobs](https://docs.confirm.global/jobs/managing-jobs.md): Find, filter, and manage your roles from the Jobs list. - [The Job Console](https://docs.confirm.global/jobs/job-console.md): Everything about a single job — status, settings, screening, pipeline, and scheduling — in one place. - [The Hiring Pipeline](https://docs.confirm.global/jobs/hiring-pipeline.md): Choose the steps a candidate goes through after screening, and what happens when they pass. - [Screening Questions](https://docs.confirm.global/jobs/screening-questions.md): Create, edit, and order the questions the AI agent asks on each screening call. - [Knockout Criteria](https://docs.confirm.global/jobs/knockout-criteria.md): Mark must-have requirements so candidates who don't meet them stop moving forward automatically. - [Job Knowledge Base](https://docs.confirm.global/jobs/job-knowledge-base.md): Give the AI agent your real answers to candidate questions, for your whole company and for each job. - [Postings Overview](https://docs.confirm.global/postings/postings-overview.md): How jobs relate to postings, and how to read the Postings page. - [Posting to Job Boards](https://docs.confirm.global/postings/posting-to-job-boards.md): Promote a job on Indeed, LinkedIn, and other boards, and let applicants flow straight into your pipeline. - [Managing Postings](https://docs.confirm.global/postings/managing-postings.md): Act on postings once they exist — stop them, pause and resume own-account postings, sync, reassign, turn auto-renew on or off, and what happens to postings when a job changes status. - [The Candidates Page](https://docs.confirm.global/candidates/candidate-list.md): View, search, and manage every candidate across your jobs from one list. - [Filters and Saved Views](https://docs.confirm.global/candidates/filters-and-saved-views.md): Narrow the candidate list by job, status, fit, source, and more, then save the combinations you use every day. - [The Candidate Profile](https://docs.confirm.global/candidates/candidate-profile.md): Review a candidate's screening, history, and conversations, and take action, from one view. - [Pipeline Stages](https://docs.confirm.global/candidates/pipeline-stages.md): How candidates move through a job's pipeline, from application to hire. - [Status Reference](https://docs.confirm.global/candidates/status-reference.md): Every status a candidate can show, what it means, and whose turn it is. - [Bulk Actions](https://docs.confirm.global/candidates/bulk-actions.md): Select many candidates at once and change status, reject, message, pool, or remove them in one step. - [Adding Candidates](https://docs.confirm.global/candidates/adding-candidates.md): How candidates enter CONFIRM, and how to add one yourself. - [Talent Pools](https://docs.confirm.global/candidates/talent-pools.md): Keep promising candidates in named collections that cut across jobs. - [How Screening Works](https://docs.confirm.global/screening/how-screening-works.md): What happens before, during, and after an AI screening call. - [Reviewing Screening Results](https://docs.confirm.global/screening/reviewing-results.md): Where screening results appear on the candidate profile, and how to act on them. - [The AI Voice Agent](https://docs.confirm.global/screening/voice-agents.md): Who calls your candidates, what it says, and what you can change. - [Inbound Calls & Callbacks](https://docs.confirm.global/screening/inbound-calls.md): What happens when a candidate calls your screening number back. - [Inbox](https://docs.confirm.global/communication/inbox.md): One list of every SMS and email conversation with your candidates. - [Messaging Candidates](https://docs.confirm.global/communication/messaging-candidates.md): Text and email candidates one at a time from their profile, or in bulk from the candidate list. - [Templates & Automation](https://docs.confirm.global/communication/templates-and-automation.md): Control the automatic texts, emails, and calls candidates get, and keep reusable message templates. - [Team Notifications](https://docs.confirm.global/communication/team-notifications.md): Choose which teammates get an email when a candidate needs action, and which mailbox candidate email comes from. - [Scheduling Interviews](https://docs.confirm.global/interviews/scheduling-interviews.md): Send candidates a booking link, book a time for them yourself, and keep track of what's coming up. - [Calendar & Email Integration](https://docs.confirm.global/interviews/calendar-integration.md): Connect Google Workspace or Microsoft 365 so interviews land on real calendars and candidate email comes from your address. - [Reschedules & No-Shows](https://docs.confirm.global/interviews/reschedules-and-no-shows.md): Move a booked interview, handle candidates who ask to reschedule, cancel interviews, and record no-shows. - [Scheduling Settings](https://docs.confirm.global/interviews/scheduling-settings.md): Set your organization's default interview hours and how many times a candidate can reschedule. - [Dashboard](https://docs.confirm.global/analytics/dashboard.md): Your home page. What needs a decision, today's interviews, the last seven days, and how candidates move through your pipeline. - [Metrics](https://docs.confirm.global/analytics/metrics.md): Hiring Metrics shows your pipeline, how fast candidates are reached, where screening loses them, and what it saves you. - [Exports](https://docs.confirm.global/analytics/exports.md): Download applicants, resumes, call logs, interview schedules, and HRIS upload files from the Reports page. - [Background Checks Overview](https://docs.confirm.global/background-checks/overview.md): Set up background checks, choose your screening packages, and find your way around the Background Checks area. - [Ordering & Tracking Checks](https://docs.confirm.global/background-checks/ordering-and-tracking.md): Send a background check to a candidate, follow it to a finished report, and export your check history. - [Settings Overview](https://docs.confirm.global/settings/overview.md): What each card on the Settings page does, and who can see it. - [My Account](https://docs.confirm.global/settings/my-account.md): Manage your profile and sign-in security. - [Team Members & Roles](https://docs.confirm.global/settings/team-and-roles.md): Invite teammates, choose their role, and limit what they can see. - [Connect Email & Calendar](https://docs.confirm.global/settings/integrations.md): One Google or Microsoft sign-in lets CONFIRM email candidates from your address and book interviews on your calendar. - [Communication Settings](https://docs.confirm.global/settings/communication-settings.md): An overview of Settings → Communications, where candidate messaging, team notifications, and your sending mailbox are configured. - [Blocklist](https://docs.confirm.global/settings/blocklist.md): Automatically reject applications from candidates you've blocked. - [Job Boards & Careers Page](https://docs.confirm.global/settings/job-boards.md): Connect the job board accounts you already pay for, and brand the careers page CONFIRM hosts for you. - [Referrals & Employee Roster](https://docs.confirm.global/settings/employee-roster.md): Share a referral link with your staff, and keep the employee roster that referrals are matched against. - [Spend & Billing](https://docs.confirm.global/billing/billing-and-usage.md): See where your organization stands this billing cycle, and what happens during a free trial. - [Company Card & Budgets](https://docs.confirm.global/billing/company-card-and-budgets.md): Manage the one card your team pays with, set monthly spending caps, and see every payment. - [FAQ](https://docs.confirm.global/help/faq.md): Quick answers to the questions we hear most. - [Troubleshooting](https://docs.confirm.global/help/troubleshooting.md): Symptom-by-symptom fixes for the most common issues. - [Glossary](https://docs.confirm.global/help/glossary.md): Definitions for the terms you'll see across the CONFIRM portal. - [API Reference](https://docs.confirm.global/api-reference.md): Programmatic access to candidates, jobs, applications, and background checks. - [Webhooks](https://docs.confirm.global/partner-guides/webhooks.md): Send a callback URL with each applicant and get their status pushed to you — no polling, nothing to register. - [Multiple Locations](https://docs.confirm.global/partner-guides/multiple-locations.md): Put one applicant at several locations, screen them once, and track each location separately. - [Calendar](https://docs.confirm.global/partner-guides/calendar.md): Connect a calendar to each registry's workspace so screening calls can go out. - [OpenAPI Spec](https://docs.confirm.global/partner-guides/openapi-spec.md): Download the complete Partner API definition to generate a client or import it into your tools. ## API Docs - API Reference > Candidates [List candidates](https://docs.confirm.global/api-reference/candidates/list-candidates.md) - API Reference > Candidates [List blocklist entries](https://docs.confirm.global/api-reference/candidates/list-blocklist-entries.md) - API Reference > Candidates [Add a blocklist entry](https://docs.confirm.global/api-reference/candidates/add-blocklist-entry.md) - API Reference > Candidates [Remove a blocklist entry](https://docs.confirm.global/api-reference/candidates/remove-blocklist-entry.md) - API Reference > Candidates [Get a candidate](https://docs.confirm.global/api-reference/candidates/get-candidate.md) - API Reference > Candidates [Update candidate contact information](https://docs.confirm.global/api-reference/candidates/update-candidate.md) - API Reference > Candidates [Get a candidate's activity timeline](https://docs.confirm.global/api-reference/candidates/get-candidate-timeline.md) - API Reference > Candidates [Advance a candidate to interview scheduling](https://docs.confirm.global/api-reference/candidates/advance-candidate.md) - API Reference > Candidates [Send an evaluation link](https://docs.confirm.global/api-reference/candidates/send-candidate-evaluation.md) - API Reference > Jobs [List jobs](https://docs.confirm.global/api-reference/jobs/list-jobs.md) - API Reference > Jobs [Create a job](https://docs.confirm.global/api-reference/jobs/create-job.md) - API Reference > Jobs [Get a job](https://docs.confirm.global/api-reference/jobs/get-job.md) - API Reference > Jobs [Delete a job](https://docs.confirm.global/api-reference/jobs/delete-job.md) - API Reference > Jobs [Update a job](https://docs.confirm.global/api-reference/jobs/update-job.md) - API Reference > Jobs [Copy a job](https://docs.confirm.global/api-reference/jobs/copy-job.md) - API Reference > Jobs [List applications for a job](https://docs.confirm.global/api-reference/jobs/list-job-applications.md) - API Reference > Jobs [List knowledge base documents for a job](https://docs.confirm.global/api-reference/jobs/list-job-knowledge-base-documents.md) - API Reference > Jobs [Upload a knowledge base document](https://docs.confirm.global/api-reference/jobs/upload-job-knowledge-base-document.md) - API Reference > Jobs [Delete a knowledge base document](https://docs.confirm.global/api-reference/jobs/delete-job-knowledge-base-document.md) - API Reference > Applications [Get an application](https://docs.confirm.global/api-reference/applications/get-application.md) - API Reference > Applications [Update an application](https://docs.confirm.global/api-reference/applications/update-application.md) - API Reference > Applications [Move an application forward](https://docs.confirm.global/api-reference/applications/move-application-forward.md) - API Reference > Applications [Reject an application](https://docs.confirm.global/api-reference/applications/reject-application.md) - API Reference > Applications [Hire a candidate](https://docs.confirm.global/api-reference/applications/hire-application.md) - API Reference > Applications [Schedule an interview](https://docs.confirm.global/api-reference/applications/schedule-application-interview.md) - API Reference > Applications [Reschedule an interview](https://docs.confirm.global/api-reference/applications/reschedule-application-interview.md) - API Reference > Applications [Change pipeline stage](https://docs.confirm.global/api-reference/applications/change-application-stage.md) - API Reference > Applications [Withdraw an application](https://docs.confirm.global/api-reference/applications/withdraw-application.md) - API Reference > Applications [Get available stage transitions](https://docs.confirm.global/api-reference/applications/get-available-stages.md) - API Reference > Applications [Get stage history](https://docs.confirm.global/api-reference/applications/get-application-stage-history.md) - API Reference > Applications [List notes](https://docs.confirm.global/api-reference/applications/list-application-notes.md) - API Reference > Background Checks [Initiate a background check](https://docs.confirm.global/api-reference/background-checks/initiate-background-check.md) - API Reference > Background Checks [List background check pipelines](https://docs.confirm.global/api-reference/background-checks/list-background-check-pipelines.md) - API Reference > Background Checks [List available check services](https://docs.confirm.global/api-reference/background-checks/list-background-check-services.md) - API Reference > Background Checks [Get a background check](https://docs.confirm.global/api-reference/background-checks/get-background-check.md) - API Reference > Background Checks [Submit a background check after consent](https://docs.confirm.global/api-reference/background-checks/submit-background-check.md) - Partner API > Organizations [Check your credentials](https://docs.confirm.global/partner-api/organizations/whoami.md) - Partner API > Organizations [List registries](https://docs.confirm.global/partner-api/organizations/list-organizations.md) - Partner API > Organizations [Provision a registry workspace](https://docs.confirm.global/partner-api/organizations/create-organization.md) - Partner API > Organizations [Delete a development workspace](https://docs.confirm.global/partner-api/organizations/delete-organization.md) - Partner API > Organizations [Send a calendar-connect link](https://docs.confirm.global/partner-api/organizations/create-calendar-invite.md) - Partner API > Webhooks [Read the registry's default webhook endpoint](https://docs.confirm.global/partner-api/webhooks/get-org-webhook-endpoint.md) - Partner API > Webhooks [Set the registry's default webhook endpoint](https://docs.confirm.global/partner-api/webhooks/set-org-webhook-endpoint.md) - Partner API > Webhooks [Remove the registry's default webhook endpoint](https://docs.confirm.global/partner-api/webhooks/delete-org-webhook-endpoint.md) - Partner API > Locations [List locations](https://docs.confirm.global/partner-api/locations/list-locations.md) - Partner API > Locations [Create a location](https://docs.confirm.global/partner-api/locations/create-location.md) - Partner API > Locations [Update or close a location](https://docs.confirm.global/partner-api/locations/update-location.md) - Partner API > Users [Create or update a registry user](https://docs.confirm.global/partner-api/users/upsert-user.md) - Partner API > Users [Remove a user from a registry](https://docs.confirm.global/partner-api/users/deactivate-user.md) - Partner API > Candidates [Ingest an applicant](https://docs.confirm.global/partner-api/candidates/create-candidate.md) - Partner API > Candidates [Add or move an applicant's location](https://docs.confirm.global/partner-api/candidates/add-candidate-location.md) - Partner API > Candidates [Set your outcome for an applicant at one location](https://docs.confirm.global/partner-api/candidates/set-candidate-outcome.md) ## OpenAPI Specification The raw OpenAPI 3.1 specification for this API is available at: - [OpenAPI JSON](https://docs.confirm.global/openapi.json) - [OpenAPI YAML](https://docs.confirm.global/openapi.yaml)